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About Us

David Young
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David Young is the President and co-founder of ClaimsOptions

Dave has over three decades of experience in the auto, health and disability insurance claims business. His consulting expertise includes managing large audit projects and design and implementation of business processes, quality management programs and training. A specialist in quality management and claims audit, he has been a senior manager responsible for audit program and quality systems development. His experience also includes leadership in claims operations management, including property damage, injury large loss and litigation. He was a member of a claims process implementation and consulting team at a major US insurance carrier, responsible for company-wide technology projects. He earned his MBA in 2002.

Jim Kaiser
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Jim Kaiser is the Executive Vice-President and co-founder of ClaimsOptions

Jim has over 24 years experience in Claims. His consulting and leadership experience includes design and implementation of processes, claims reporting systems, quality management and training. He has held a number of claims operations leadership roles leading regional and national claims operations. In these roles he implemented vehicle repair networks, training programs and claims reporting systems. His process roles have ranged from corporate claims strategy development to claims technology planning. In these roles he lead the business requirements for claims systems and other claims technologies and supported strategic project management.

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